Membership FAQ

How long will it take to receive my membership card?
Memberships require two to three weeks to process from the time we receive your contribution. If you would like to use your membership benefits before you receive your card please call (202) 337-3050 x315.

I’ve lost my membership card. How can I get a replacement?
Email with your name and address, or call us at (202) 337-3050 x315 to request a replacement card.

How do I update my name or address information?
Simply email or call (202) 337-3050 x315 and include both your old and your new addresses.

How can I make sure that I am not missing member event invitations?
Most invitations to member events are sent via email. To make sure we have your email address on file please fill out our email sign-up form here. If you have previously unsubscribed to Kreeger Museum emails you will need to fill out the form again to resubscribe in order to allow us to send you emails.

If you would prefer to opt out of our Museum newsletters and receive only emails related to your membership please email If you click "unsubscribe" we will be unable to send you any emails, including invitations to membership events.

How do I renew my membership?
We will send you renewal reminders when your membership is about to expire. You can also call our office or renew online, or send a renewal form with payment enclosed to:

Membership Office
The Kreeger Museum
2401 Foxhall Road NW
Washington, DC 20007

Why have received a reminder after I've already renewed my membership?
Occasionally, a payment may cross in processing with a reminder. If this happens, please disregard the notice and know that your renewal will be handled correctly. If you would like renew early and prevent any confusion, please do so by renewing online or by calling the Membership Office.

The membership levels have changed and my current level is no longer available. Why is this?
We have recently restructured our membership program to provide more options for membership and increase the value of many levels. Please call the Membership Office with questions about the new benefits.

I would like to use a complimentary ticket that comes with my membership. How can I reserve a ticket?
Please call the Membership Office at (202) 337-3050 x315 to reserve your complimentary tickets for an upcoming event. 

Can I give a membership as a gift?
Gift memberships are available at all levels. Gift recipients receive all the benefits of membership. To purchase a gift membership with a credit card, simply call our offices or purchase a gift membership online. If you prefer to pay by check, please mail your payment to:

The Kreeger Museum
Attn: Membership
2401 Foxhall Road NW
Washington, DC 20007

Be sure to include a note listing your name, address, and phone number as well as the gift recipient’s name, address, phone number, and email. Gift memberships take one to two weeks to process. If your gift is time-sensitive, please call the Membership Office at (202) 337-3050 x315, so we can try to accommodate your request.

Is any portion of my membership tax-deductible?
Yes. The Kreeger Museum is a 501(c)(3) non-profit organization, and, depending on your membership level, a large portion of your membership may be tax-deductible.

Does my membership give me access to any other museums?
Members belonging at the Sustainer level and higher can take advantage of the North American Reciprocal Museum Program, which includes more than 1,000 museums across the continent, including several right here in Washington, DC. These members receive free or reduced admission at each of the participating museums, as well as member discounts on museum shop purchases. View a full list of participating museums.

I would like to move to a higher membership level, but it is not yet time for me to renew. Can I upgrade my membership?
Yes. To upgrade your membership and take advantage of increased member benefits, please call (202) 337-3050 x315.

I’d prefer to receive renewal notices by mail only. How do I request this?
Please call the Membership Office at (202) 337-3050 x351 or send an email to indicating that you would like to opt out of membership emails and receive notices by mail instead.

I am interested in making a donation to The Kreeger Museum. How do I do this?
To make a non-membership gift to the Museum or to learn about additional giving opportunities, please contact Director, Helen Chason, at or (202) 337-3050 x323.